FAQ

Frequently Asked Questions

We weave all Toppers and Wigs only from the highest quality European and Slavic VIRGIN natural hair, unprocessed, with a preserved natural structure and hair cuticle directed in one direction. So that you can be sure that your hair will not become excessively frizzy, tangled and brittle during use. The hair is cut directly from the head and not subjected to chemical treatment, such as silicone treatment or soaking in various types of preparations, which are only supposed to temporarily shine the hair (which is the case with cheaper Asian hair restorations).

The only process we perform is hair coloring based on VIRGIN hair, depending on the model - you will find both colored and undyed hair with a natural preserved color.

A wig is a full complement and covers the entire head, while a topper is a partial complement and is designed to fill the gaps at the top of the head. The topper should have a color similar to your hair color, because it connects to your hair from the bottom, it doesn't matter with a wig, you can choose any hair color that you like.

In the case of a topper, it should be similar in length to the length of your hair, possibly a few cm longer, when it comes to a wig, you have full freedom of length - whether it's a short bob or beautiful long strands.

It depends on the size of the hair loss on your head. The most common base size chosen by our clients is 20x18 cm or 20x20 cm, it allows you to cover most of the cavities, while still giving a natural effect of supplementation. Consult us and we will always choose the most appropriate base size for you, so that you feel comfortable.

Use a tape measure to measure the length of your hair. Put the beginning of the measuring tape on the top of your head and then put it to the end of your hair - you already have a measure of the length of your hair. You can order the topper only a few cm longer than your hair, so that the difference is not visible.

In the case of a wig, you can choose any color, in the case of a topper, it must be similar to your hair color. We try to capture the real hair colors from our offer in the photos as accurately as possible, but depending on the computer or phone screen settings, external and internal lighting, the color may slightly differ in the photos.

No, the Topper does not damage your natural hair in any way, as it is the case with ring, keratin or tape hair extensions. Your hair roots are freed from excessive weight and the Topper's clips contain a special silicone rim for better wearing comfort.

Putting on the topper and wig is very easy. It takes literally a few moments, and you can download it from your head at any time. Experienced clients put on a supplement in 2 minutes.

So naturally! If it is not necessary, however, we recommend removing the sleeping supplement for your comfort.

Yes, you can style all our restorations however you like - do it in moderation and remember that any styling with the use of temperature shortens the life of the hair. You can read more in the Care rules tab.

The best cosmetics are highly moisturizing preparations containing natural oils such as argan, coconut or aloe vera. Use products without salt, sls, sles, alcohol or fruit acids (Fructis type) in the composition.

On our website you will find our recommended care cosmetics that will allow you to properly care for your supplement.

Yes, of course, you can change the parting in any way - we always do it wet. Just wet your hair slightly, change the direction of the parting and blow-dry.

Of course. Treat the supplement like your real hair - run, jump, swim, enjoy life - let nothing limit you!

Of course! You can shorten them, shade them, make bangs depending on your preferences. Many of our clients, after buying a topper, go to the hairdresser to even better adjust the supplement to themselves, e.g. gently shade it to give lightness to the hairstyle and integrate the supplement perfectly with their hair. We recommend that you go to the hairdresser about every 2 months and adjust the length of your natural hair to the length of the supplement, so that you can't see the difference in length, because your natural hair is constantly growing.

Absolutely not! There is no such possibility, because it is attached to your natural hair with clips that keep the restoration stable.

Only you and those initiated by you know about it. If the restoration is properly installed, there is no way that any bystanders noticed it. Our restorations are ultra discreet.

Yes, your hair can be dyed, but we do not recommend bleaching your hair, as you can damage the structure of your hair if you do it the wrong way.

For coloring, we recommend using professional toners that do not damage the hair as much as paint. You do all coloring treatments at your own risk.

A medical wig means that on the inside of the cap, silicone bands are used instead of clips, which provide better grip for people who are completely hairless.

Yes, of course, we invite you to our stationary boutique near Wrocław, after prior consultation.

Yes, you have 14 days to return a supplement purchased on our website, read carefully our Returns Policy, available in the Returns tab. LINK

It largely depends on the availability of the specific type of hair from which the client wants to have the supplement made. The delivery time varies between 5-12 weeks.

if you have any questions, write to us!

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